Terms & Conditions
Last Updated: June 16, 2020
Welcome to bfab mobile device application (the “App”) and website located at www.bfabmobile.com (the “Site”). Please review these terms and conditions carefully because they are a legal contract between you and The Lab Blowdry Bar LLC dba bfab (“bfab” or “Us”). By downloading and using the App or using the Site to sign up for and receive services from Us (“the Services”) you agree to these terms and conditions (“the Agreement”). If you do not agree to these terms, please do not use our Services. The Agreement will be governed by the internal laws of the United States and the State of California, other than any choice-of-law doctrine that would result in application of some other law.
We may change our policies or these terms from time to time in our sole discretion. A current version will be posted at wwwbfabmobile.com/terms. If we change our terms or policies in any material respect, we will notify you by posting of an updated version on the Site or App or by email or other means. It is important that you review the terms if we modify them because if you continue to use the Services after we have posted modified terms to the Site or App, you are agreeing to be bound by the modified terms. If you do not agree to the modified terms, you must stop using our Services.
WE DO NOT PROVIDE BEAUTY SERVICES, AND WE ARE NOT A BEAUTY PROVIDER. WE OFFER ONLY THE OPPORTUNITY TO SCHEDULE BEAUTY SERVICES WITH INDEPENDENT BEAUTY PROVIDERS THROUGH THE APP OR THE SITE. THE INDEPENDENT BEAUTY PROVIDERS OFFER BEAUTY SERVICES. WE OFFER INFORMATION AND A METHOD TO OBTAIN SUCH THIRD PARTY BEAUTY SERVICES, BUT WE DO NOT PROVIDE BEAUTY SERVICES OR ACT IN ANY WAY AS A BEAUTY PROVIDER, AND WE HAVE NO RESPONSIBILITY OR LIABILITY FOR ANY BEAUTY SERVICES PROVIDED TO YOU BY SUCH THIRD PARTIES.
Who May Use the Services
We offer the Services to people over the age of 18. Parents or guardians of children can schedule appointments for beauty services for their children, but the Services are not intended for and should not be used by children under 18. By using the Services, you are representing to Us that you are 18 or older.
Registration and Your Information
If you want to access and use the Services, you may be required to create an account (“Account”). You can do this via the App or Site. It’s important that you provide us with accurate, complete and up-to-date information for your Account and you agree to update such information to keep it accurate, complete and up-to-date. If you don’t, we may suspend or terminate your Account. You agree that you won’t disclose your Account password to anyone and that you’ll notify us immediately of any unauthorized use of your Account. You are responsible for all activities that occur under your Account, whether or not you know about them. By using the Services, you represent and warrant that you have the right, authority and capacity to enter into this agreement and to abide by these terms.
You Agree To Pay. You agree to pay, and You authorize our third-party payment processor to charge using your selected payment method, all applicable fees and taxes in connection with your use of the Services. You are responsible for providing complete and accurate billing and contact information to us. We may suspend or terminate your access to the Services if fees are not paid when due.
Cancellation / Refund Policy. Appointments can be cancelled up to 4 hours before the scheduled time at no charge. You will be charged a cancellation fee of 50% for cancellations less than 1 to 4 hours before the scheduled time. Cancellation less than 1 hour will be charged the full 100% fee. If the beauty provider (“Provider”) arrives on time, but you are late or not ready, you may be charged a re-schedule fee of 100% if the Provider must change his or her schedule to accommodate you. If the Provider is more than 25 minutes late for a scheduled appointment, you will receive a discount of 100% on the services. Otherwise, all fees are non-refundable except as required by law. Our current pricing is specified at bfabmobile.com/pricing. We reserve the right to change our pricing and policies. If we do, we will post current prices and policies on the Site. We reserve the right, in our sole discretion, to make promotional offers with different features and different rates to any of our customers. These promotional offers, unless made to you, shall have no bearing whatsoever on your offer or contract. The Company may change the fees for our Services or Application, as we deem necessary for our business.
Representations and Warranties
You agree to the Services only for your personal use. You may not authorize others to use your Account, and you may not assign or otherwise transfer your Account to any other person or entity. When using the Services, you agree to comply with all applicable laws, including the laws of your home nation, and the country, state, and city in which you are present while using the Services and where any scheduled beauty services are delivered.
You may only access the Services using authorized means. It is your responsibility to check to ensure you download the correct Application for your device. We are not responsible if you do not have a compatible handset or if you have downloaded the wrong version of the Application for your handset. We reserve the right to terminate your account if you are using the Services with an incompatible or unauthorized device.
By using the Services, you agree that:
You will only use the Services for lawful purposes; you will not use the Services for sending or storing any unlawful material or for fraudulent purposes.
You will not use the Services to cause nuisance, annoyance or inconvenience.
You will not impair the proper operation of the network.
You will not try to harm the Services in any way whatsoever.
You will not copy, or distribute the Application or other content without written permission from us.
You will only use the Services for your own use and will not resell it to a third party.
You will keep secure and confidential your account password or any identification we provide you which allows access to the Services.
You will provide us with whatever proof of identity we may reasonably request.
You will only use an access point or 3G data account (AP) which you are authorized to use.
License Grant, Restrictions and Copyright Policy
Licenses Granted by Us
Subject to your compliance with the terms and conditions of this Agreement, bfab grants you a limited, non-exclusive, non-transferable license: (i) to view, download and print any text, graphics, images, music, software (excluding the Application), audio, video, information or other materials (collectively, “Content”) that we make available through the Services (including Content that we license from third parties) solely for your personal and non-commercial purposes; and (ii) to view any Content posted by another user to which you are permitted access solely for your personal and non-commercial purposes. You have no right to sublicense the license rights granted in this section.
You will not use, copy, adapt, modify, prepare derivative works based upon, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the Services, Application or Content (other than Content you make available through the Services), except as expressly permitted in this Agreement. No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by us or our licensors, except for the licenses and rights expressly granted in this Agreement.
License Granted by You
We may, in our sole discretion, permit you and other users to post, upload, publish, submit or transmit Content. By making available any Content on or through the Services or Application, you hereby grant us a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free license, with the right to sublicense, to use, view, copy, adapt, modify, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast and otherwise exploit such Content only on, through or by means of the Services or Application. We do not claim any ownership rights in any Content that you or other users post, and nothing in this Agreement will be deemed to restrict any rights that you may have to use and exploit your Content.
You acknowledge and agree that you are solely responsible for all Content that you make available through the Services. Accordingly, you represent and warrant that: (i) you either are the sole and exclusive owner of all Content that you make available through the Services or you have all rights, licenses, consents and releases that are necessary to grant to us the rights granted in this Agreement; and (ii) neither the Content nor your posting, uploading, publication, submission or transmittal of the Content or our use of your Content (or any portion thereof) on, through or by means of the Service or Application will infringe, misappropriate or violate a third party’s patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.
License to Use the Application
Subject to your compliance with this Agreement, we grant you a limited non-exclusive, non-transferable license to download and install a copy of the Application on a single mobile device or computer that you own or control and to run such copy of the Application solely for your own personal use. Furthermore, with respect to any Application accessed through or downloaded from the Apple App Store ("App Store Sourced Application"), you will use the App Store Sourced Application only: (i) on an Apple-branded product that runs iOS (Apple’s proprietary operating system software); and (ii) as permitted by the "Usage Rules" set forth in the Apple App Store Terms of Service. Company reserves all rights in and to the Application not expressly granted to you under this Agreement.
Accessing and Downloading the Application from iTunes
The following applies to any App Store Sourced Application:
You acknowledge and agree that (i) this Agreement is concluded between you and us only, and not Apple, and (ii) we, not Apple, are solely responsible for the App Store Sourced Application and content thereof. Your use of the App Store Sourced Application must comply with the App Store Terms of Service.
You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App Store Sourced Application.
In the event of any failure of the App Store Sourced Application to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App Store Sourced Application to you and to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App Store Sourced Application. As between us and Apple, any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be solely our responsibility.
You and we acknowledge that, as between The Lab Blowdry Bar and Apple, Apple is not responsible for addressing any claims you have or any claims of any third party relating to the App Store Sourced Application or your possession and use of the App Store Sourced Application, including, but not limited to: (i) product liability claims; (ii) any claim that the App Store Sourced Application fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.
You and we acknowledge that, in the event of any third party claim that the App Store Sourced Application or your possession and use of that App Store Sourced Application infringes that third party’s intellectual property rights, as between us and Apple, The Lab Blowdry Bar, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim to the extent required by this Agreement.
You and we acknowledge and agree that Apple, and Apple’s subsidiaries, are third party beneficiaries of this Agreement as related to your license of the App Store Sourced Application, and that, upon your acceptance of the terms and conditions of this Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce this Agreement as related to your license of the App Store Sourced Application against you as a third party beneficiary thereof.
Without limiting any other terms of this Agreement, you must comply with all applicable third party terms of agreement when using the App Store Sourced Application.
You shall not (i) license, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party the Services or the Application in any way; (ii) modify or make derivative works based upon the Services or the Application; (iii) create Internet "links" to the Site or "frame" or "mirror" any Application on any other server or wireless or Internet-based device; (iv) reverse engineer or access the Application in order to (a) build a competitive product or service, (b) build a product using similar ideas, features, functions or graphics of the Site or Application, or (c) copy any ideas, features, functions or graphics of the Site or Application, or (v) launch an automated program or script, including, but not limited to, web spiders, web crawlers, web robots, web ants, web indexers, bots, viruses or worms, or any program which may make multiple server requests per second, or unduly burdens or hinders the operation and/or performance of the Site or Application.
You shall not: (i) send spam or otherwise duplicative or unsolicited messages in violation of applicable laws; (ii) send or store infringing, obscene, threatening, libelous, or otherwise unlawful or tortious material, including material harmful to children or violative of third party privacy rights; (iii) send or store material containing software viruses, worms, Trojan horses or other harmful computer code, files, scripts, agents or programs; (iv) interfere with or disrupt the integrity or performance of the Application or Site or the data contained therein; or (v) attempt to gain unauthorized access to the Application or Site or its related systems or networks.
We will have the right to investigate and prosecute violations of any of the above to the fullest extent of the law. We may involve and cooperate with law enforcement authorities in prosecuting users who violate this Agreement. You acknowledge that we a have no obligation to monitor your access to or use of the Service, Application or Content or to review or edit any Content, but we have the right to do so for the purpose of operating the Services, to ensure your compliance with this Agreement, or to comply with applicable law or the order or requirement of a court, administrative agency or other governmental body. We reserve the right, at any time and without prior notice, to remove or disable access to any Content that we, in our sole discretion, consider to be in violation of this Agreement or otherwise harmful to the Services.
Intellectual Property Ownership
We (and our licensors, where applicable) own all right, title and interest, including all related intellectual property rights, in and to the Application, Site and the Services and any suggestions, ideas, enhancement requests, feedback, recommendations or other information provided by you or any other party relating to the Application, Site or the Services. This Agreement is not a sale and does not convey to you any rights of ownership in or related to the Application, Site or the Services, or any intellectual property rights owned by us. Our name, logo, and the product names associated with the Application, Site and Services are trademarks of bfab or third parties, and no right or license is granted to use them.
Third Party Interactions
During use of the Services, you may enter into correspondence with, purchase goods and/or services from, or participate in promotions of third party service providers, advertisers or sponsors showing their goods and/or services through the Services. Any such activity, and any terms, conditions, warranties or representations associated with such activity, is solely between you and the applicable third-party. We and our licensors shall have no liability, obligation or responsibility for any such correspondence, purchase, transaction or promotion between you and any such third-party. We do not endorse any sites on the Internet that are linked through the Services, and in no event shall we or our licensors be responsible for any content, products, services or other materials on or available from such sites or third party providers. We provide the Services to you pursuant to these Terms. You recognize, however, that certain third-party providers of goods and/or services may require your agreement to additional or different terms and conditions prior to your use of or access to such goods or services, and we disclaim any and all responsibility or liability arising from such agreements between you and the third party providers.
We may rely on third party advertising and marketing supplied through the Services and other mechanisms to subsidize the Services. By agreeing to these terms and conditions you agree to receive such advertising and marketing. If you do not want to receive such advertising you should notify us in writing. We reserve the right to charge you a higher fee for the Services should you choose not to receive such advertising. This higher fee, if applicable, will be posted on the Site located at [www.bfabmobile.com]. We may compile and release information regarding you and your use of the Services on an anonymous basis as part of a customer profile or similar report or analysis. You agree that it is your responsibility to take reasonable precautions in all actions and interactions with any third party you interact with through the Services.
Disclaimer of Warranties
WE MAKE NO REPRESENTATION, WARRANTY, OR GUARANTY AS TO THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, AVAILABILITY, ACCURACY OR COMPLETENESS OF THE SERVICES. WE DO NOT REPRESENT OR WARRANT THAT (A) THE USE OF THE SERVICES WILL BE SECURE, TIMELY, UNINTERRUPTED OR ERROR-FREE OR OPERATE IN COMBINATION WITH ANY OTHER HARDWARE, APPLICATION, SYSTEM OR DATA, (B) THE SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, (C) ANY STORED DATA WILL BE ACCURATE OR RELIABLE, (D) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, (E) ERRORS OR DEFECTS IN THE SERVICES WILL BE CORRECTED, OR (F) THE SERVICES OR THE SERVER(S) THAT MAKE THE SERVICES AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE SERVICES ARE PROVIDED TO YOU STRICTLY ON AN "AS IS" BASIS. ALL CONDITIONS, REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THIRD PARTY RIGHTS, ARE HEREBY DISCLAIMED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW BY US. WE MAKE NO REPRESENTATION, WARRANTY, OR GUARANTY AS TO THE RELIABILITY, SAFETY, TIMELINESS, QUALITY, SUITABILITY OR AVAILABILITY OF ANY SERVICES, PRODUCTS OR GOODS OBTAINED BY THIRD PARTIES THROUGH THE USE OF THE SERVICES. YOU ACKNOWLEDGE AND AGREE THAT THE ENTIRE RISK ARISING OUT OF YOUR USE OF THE SERVICES, AND ANY THIRD PARTY SERVICES OR PRODUCTS REMAINS SOLELY WITH YOU, TO THE MAXIMUM EXTENT PERMITTED BY LAW.
THE SERVICES MAY BE SUBJECT TO LIMITATIONS, DELAYS, AND OTHER PROBLEMS INHERENT IN THE USE OF THE INTERNET AND ELECTRONIC COMMUNICATIONS. WE ARE NOT RESPONSIBLE FOR ANY DELAYS, DELIVERY FAILURES, OR OTHER DAMAGE RESULTING FROM SUCH PROBLEMS.
Limitation of Liability
IN NO EVENT SHALL WE AND/OR OUR LICENSORS BE LIABLE TO ANYONE FOR ANY INDIRECT, PUNITIVE, SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES OF ANY TYPE OR KIND (INCLUDING PERSONAL INJURY, LOSS OF DATA, REVENUE, PROFITS, USE OR OTHER ECONOMIC ADVANTAGE). WE AND/OR OUR LICENSORS SHALL NOT BE LIABLE FOR ANY LOSS, DAMAGE OR INJURY WHICH MAY BE INCURRED BY YOU, INCLUDING BY NOT LIMITED TO LOSS, DAMAGE OR INJURY ARISING OUT OF, OR IN ANY WAY CONNECTED WITH THE SERVICES, INCLUDING BUT NOT LIMITED TO THE USE OR INABILITY TO USE THE SERVICES, ANY RELIANCE PLACED BY YOU ON THE COMPLETENESS, ACCURACY OR EXISTENCE OF ANY ADVERTISING, OR AS A RESULT OF ANY RELATIONSHIP OR TRANSACTION BETWEEN YOU AND ANY THIRD PARTY SERVICE PROVIDER, ADVERTISER OR SPONSOR WHOSE ADVERTISING APPEARS ON THE SITE OR IS REFERRED BY THE SERVICES, EVEN IF WE AND/OR OUR LICENSORS HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
THE QUALITY OF THE BEAUTY SERVICES SCHEDULED THROUGH THE USE OF THE SERVICES IS ENTIRELY THE RESPONSIBILITY OF THE THIRD PARTY PROVIDER WHO ULTIMATELY PROVIDES SUCH BEAUTY SERVICES TO YOU. YOU UNDERSTAND, THEREFORE, THAT BY USING THE SERVICES, YOU MAY BE EXPOSED TO BEAUTY SERVICES THAT ARE POTENTIALLY DANGEROUS, OFFENSIVE, HARMFUL TO MINORS, UNSAFE OR OTHERWISE OBJECTIONABLE, AND THAT YOU USE THE SERVICES AT YOUR OWN RISK.
We may give notice by means of a general notice on the Services, electronic mail to your email address on record in our account information, or by written communication sent by first class mail or pre-paid post to your address on record in our account information. Such notice shall be deemed to have been given upon the expiration of 48 hours after mailing or posting (if sent by first class mail or pre-paid post) or 12 hours after sending (if sent by email). You may give notice to us (such notice shall be deemed given when we receive it) at any time by any of the following: letter delivered by nationally recognized overnight delivery service or first class postage prepaid mail to the following address (whichever is appropriate): 536 Van Buren street Los Altos Ca 94022 USA.
You may not assign this agreement, but we may assign it without your consent to (i) a parent or subsidiary, (ii) an acquirer of assets, or (iii) a successor by merger. Any purported assignment in violation of this section shall be void.
You agree to comply fully with all U.S. and foreign export laws and regulations to ensure that neither the Application nor any technical data related thereto nor any direct product thereof is exported or re-exported directly or indirectly in violation of, or used for any purposes prohibited by, such laws and regulations. By using the App Store Sourced Application, you represent and warrant that: (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
You and The Lab Blowdry Bar agree that any dispute, claim or controversy arising out of or relating to this Agreement or the breach, termination, enforcement, interpretation or validity thereof or the use of the Services (collectively, "Disputes" ) will be settled by binding arbitration, except that each party retains the right to bring an individual action in small claims court and the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party’s copyrights, trademarks, trade secrets, patents or other intellectual property rights. You acknowledge and agree that you and bfab are each waiving the right to a trial by jury or to participate as a plaintiff or class representative in any purported class action or representative proceeding. Further, unless both you and we otherwise agree in writing, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of any class or representative proceeding. If this specific paragraph is held unenforceable, then the entirety of this "Dispute Resolution" section will be deemed void. Except as provided in the preceding sentence, this "Dispute Resolution" section will survive any termination of this Agreement.
Arbitration Rules and Governing Law. The arbitration will be administered by the American Arbitration Association ("AAA") in accordance with the Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes (the "AAA Rules") then in effect, except as modified by this "Dispute Resolution" section. (The AAA Rules are available at http://www.adr.org/arb_med or by calling the AAA at 1-800-778-7879.) The Federal Arbitration Act will govern the interpretation and enforcement of this Section.
Arbitration Process. A party who desires to initiate arbitration must provide the other party with a written Demand for Arbitration as specified in the AAA Rules. (The AAA provides a form Demand for Arbitration at http://www.adr.org/aaa/ShowPDF?doc=ADRSTG_004175 and a separate form for California residents at http://www.adr.org/aaa/ShowPDF?doc=ADRSTG_015822 .) The arbitrator will be either a retired judge or an attorney licensed to practice law in the state of California and will be selected by the parties from the AAA’s roster of consumer dispute arbitrators. If the parties are unable to agree upon an arbitrator within seven (7) days of delivery of the Demand for Arbitration, then the AAA will appoint the arbitrator in accordance with the AAA Rules.
Arbitration Location and Procedure. Unless you and we otherwise agree, the arbitration will be conducted in the county where you reside. If your claim does not exceed $10,000, then the arbitration will be conducted solely on the basis of documents submitted to the arbitrator, unless you request a hearing or the arbitrator determines that a hearing is necessary. If your claim exceeds $10,000, your right to a hearing will be determined by the AAA Rules. Subject to the AAA Rules, the arbitrator will have the discretion to direct a reasonable exchange of information by the parties, consistent with the expedited nature of the arbitration.
Arbitrator’s Decision. The arbitrator will render an award within the time frame specified in the AAA Rules. The arbitrator’s decision will include the essential findings and conclusions upon which the arbitrator based the award. Judgment on the arbitration award may be entered in any court having jurisdiction. The arbitrator’s award of damages must be consistent with the terms of the "Limitation of Liability" section above as to the types and the amounts of damages for which a party may be held liable. The arbitrator may award declaratory or injunctive relief only in favor of the claimant and only to the extent necessary to provide relief warranted by the claimant’s individual claim. If you prevail in arbitration you will be entitled to an award of attorneys’ fees and expenses, to the extent provided under applicable law. We will not seek, and hereby waive all rights it may have under applicable law to recover, attorneys’ fees and expenses if we prevail in arbitration.
Fees. Your responsibility to pay any AAA filing, administrative and arbitrator fees will be solely as set forth in the AAA Rules. However, if your claim for damages does not exceed $75,000, we will pay all such fees unless the arbitrator finds that either the substance of your claim or the relief sought in your Demand for Arbitration was frivolous or was brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)).
Changes. Notwithstanding anything else in these Terms, if we change this "Dispute Resolution" section after the date you first accepted this Agreement (or accepted any subsequent changes to this Agreement), you may reject any such change by sending us written notice (including by email to [[email protected]]) within 30 days of the date such change became effective, as indicated in the "Last Updated Date" above or in the date of our email to you notifying you of such change. By rejecting any change, you are agreeing that you will arbitrate any Dispute between you and us in accordance with the provisions of this "Dispute Resolution" section as of the date you first accepted this Agreement (or accepted any subsequent changes to this Agreement).
No joint venture, partnership, employment, or agency relationship exists between you, us or any third party provider as a result of this agreement or use of the Services. If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law. Our failure to enforce any right or provision in this Agreement shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing. These Terms comprise the entire agreement between you and bfab and supersedes all prior or contemporaneous negotiations, discussions or agreements, whether written or oral, between the parties regarding the subject matter contained herein.
BFAB'S COVID-19 UPDATED TERMS AND CONDITIONS
CANCELLATION POLICY UPDATE
Supplemental COVID-19 Cancellation Policy. In addition to the cancellation rights set forth in the BFAB cancellation policy set forth in BFAB's FAQ's, you are must cancel an appointment through the Services if you have a cough, fever or other symptoms of COVID-19, if you have tested positive or COVID-19, or if you generally feel unwell and may do so at any time until the start time of the appointment without any penalty. BFAB reserves the right to revise or update this supplemental cancellation policy at any time, including to cover other pandemics or illnesses.
Both clients and service providers should also be aware that the other party to an appointment is required to cancel the appointment in accordance with this Supplemental COVID-19 Cancellation Policy and may do so at any time. BFAB cannot guarantee replacements for such cancellations and does not take any responsibility or liability for, or in connection with, any cancelled appointments or any results thereof.
If BFAB discovers that you, whether a client or a service provider, has abused this supplemental cancellation policy, BFAB has the right to, immediately, without notice, and in its sole discretion, suspend or terminate your Account.
COVID-19 Safety Policy. Without limiting the requirements and responsibilities set forth above, all recipients acknowledge and agree that the Requirements include a recipient’s responsibility for taking all appropriate health, safety and hygiene measures to protect yourself and any service provider from the spread or potential spread of infectious diseases or conditions, or any other unhealthy, unsafe, or unsanitary conditions, including without limitation by following all steps set forth in BFAB’s COVID-19 Safety Policy. BFAB may update or supplement this Safety Policy from time to time, including to respond to or incorporate additional or updated guidance, so you must check the Safety Policy frequently and comply with the most recent version of the Safety Policy at the time of your appointment. For more information on how to keep your home safe, please review the WHO and/or CDC‘s guidance. While the Safety Policy sets the minimum requirements for the receipt of in-home beauty service appointments made through the Services, there is no substitute for common sense, and BFAB cannot, and does, not guarantee any services or conditions or take any responsibility or liability for (a) a user’s failure to provide safe, healthy, and sanitary services or accommodations for the services, (b) unsafe, unhealthy, or unsanitary conditions even If the Safety Policy is followed, or (c) any spread or potential spread of infectious diseases or conditions or any other unhealthy, unsafe, or unsanitary conditions resulting from use of the Services in any manner.
If you are utilizing in-home beauty Services in the state of Florida, you represent that the purpose of your request for the Services is in connection with: the motion picture, fashion photography, theatre or TV industry; photography studio salon work, i.e., hair arranging and cosmetics in preparation for a photo session; a special event, e.g. wedding, fashion show or other similar event; a trade show demonstration or educational seminar; or because of ill health you are unable to go to a licensed salon. If you are utilizing in-home beauty Services in the state of California, you represent that the purpose of your request for the Services is: incidental to the theatrical, radio, television or motion picture production industry; necessary due to your illness or other physical or mental incapacitation; or for the purpose of receiving recommendations and/or live demonstrations about products as well as potential purchase of products.
Ownership; Rights and Licenses
License to Use Site. We grant you a non-transferable, non-exclusive, right to access and use the Services for your personal use.
License to Use Application. We grant you a non-exclusive, non-transferable right to download, install and use a copy of the Application on a single mobile device or computer that you own or control solely for your personal use, subject at all times to the terms of this Agreement. Furthermore, with respect to any Application accessed through or downloaded from the Apple App Store (an “App Store Sourced Application”), you will only use the App Store Sourced Application (a) on an Apple-branded product that runs iOS (Apple’s proprietary operating system) and (b) as permitted by the “Usage Rules” set forth in the Apple App Store Terms of Service. Use of the Application is also subject to the provisions of the section entitled “Acceptable Use Policy.”
Certain Restrictions. The rights granted to you in this Agreement are subject to the following restrictions: (a) you will not license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Services; (b) you will not modify, make derivative works of, disassemble, reverse compile or reverse engineer any part of the Services; (c) you will not access the Services in order to build a similar or competitive service; and (d) except as expressly stated herein, no part of the Services may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means. Any future release, update, or other addition to functionality of the Services will be subject to the terms of this Agreement. All copyright and other proprietary notices on any Services content must be retained on all copies thereof.
Modification. We reserve the right, at any time, to modify, suspend, or discontinue your access to the Services with or without notice. You agree that we will not be liable to you or to any third party for any modification, suspension, or discontinuance of your access to the Services or any part thereof, except and if otherwise expressly set forth in Section entitled “Term and Termination.”
No Support or Maintenance. You acknowledge and agree that we will have no obligation to provide you with any support or maintenance in connection with the Services.
Ownership of the Services. Excluding your User Content (defined below), you acknowledge that all the intellectual property rights, including copyrights, patents, trademarks, and trade secrets, in the Services, including the Site and Applications, are owned by us or our licensors. The provision of the Services does not transfer to you or any third party any rights, title or interest in or to such intellectual property rights. We and our suppliers reserve all rights not granted in this Agreement.
Trademarks. bfab stylized name and other related graphics, logos, trademarks, service marks and trade names used on or in connection with the Services are the property of bfab and may not be used without our written permission in connection with any third-party products or services. Other trademarks, service marks and trade names that may appear on or in the Services are the property of their respective owners. You will not remove, alter or obscure any copyright notice, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Services.
Last updated June 16, 2020
Information We Collect
Upon registration with the us, a user profile is developed to further customize the user’s experience. The current required data fields are:
• Mobile Number
• Credit Card Number
• Expiration date & Security Code
In addition, tracking information is collected as you navigate through our mobile application (“the App”), our website at www.BFab mobile.com (“the Site”), or use our service (“the Service”) to schedule beauty services, including, but not limited to geographic areas. If you are requesting a service via the App or the Site, the beauty professional will record your GPS coordinates. Most GPS enabled mobile devices can define one’s location to within 50 feet. We collect this information in order to determine the location where the beauty services will be rendered and do not use it for any other purpose.
We also collect device type and unique identifier when you use the App, we use this information for the sole purpose of providing you with the most up to date application and features. You are also required to upload a photo while using the application. This photo will be viewable by the beauty professionals who are rendering the beauty services so that they are able to verify your identity. You may update your photo at anytime by logging into your account. If you use our services through your mobile device, we will track your geo-location information so that the beauty professionals are able to find the location in which you wish to receive the beauty services. We will not share this information with third parties for any purpose and will only use this information for the sole purpose of fulfilling your request. You may at any time no longer allow our application to use your location by turning this off at the device level.
If you wish to apply on our Site to be a beauty professional whose services are available via the Service, we will collect personal information such as your name, email address, phone number and additional information such as resume, gender, and license. We use the information collected within this area of the Site to determine your qualifications and to contact you to set up an interview.
To help us serve your needs better, we use "cookies" to store and sometimes track user information. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. Cookies can be disabled or controlled by setting a preference within your web browser.
Our third party tracking utility partner employs a software technology called clear gifs (a.k.a. Web Beacons), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored in a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers’ personal information.
How We Use Your Information
Our primary goal in collecting information is to provide you with an enhanced experience when using the App, the Site and the Services. We use this information to closely monitor which features of the App, the Site, and the Services are used most, to allow you to view your appointment history, store your credit card information on a secure page, view any promotions we may currently be running, and to determine which features we need to focus on improving, including usage patterns and geographic locations to determine where we should offer or focus services, features and/or resources. We use the mobile information collected so that we are able to serve you the correct app version depending on your device type, for troubleshooting and in some cases marketing purposes. We use the credit card information you provide us to bill you for services.
We use your Internet Protocol (IP) address to help diagnose problems with our computer server, and to administer the Site. Your IP address is used to help identify you, and to gather broad demographic data. Your IP address contains no personal information about you.
We will send you strictly service-related announcements when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.
Targeted or Behavioral Advertising
Targeted advertising (also known as Behavioral Advertising) uses information collected on an individual's web browsing behavior such as the pages they have visited or the searches they have made. This information is then used to select which BFabmobile.com advertisement should be displayed to a particular individual on websites other than BFabmobile.com. For example, if you have shown a preference for fashion while visiting the Site, you may be served an advertisement from us for fashion-related programs when you visit a site other than BFabmobile.com. The information collected is only linked to an anonymous cookie ID (alphanumeric number); it does not include any information that could be linked back to a particular person, such as their name, address or credit card number. The information used for targeted advertising either comes from BFabmobile.com or through third party website publishers. If you would like to opt out of targeted advertising from us that occurs when visiting our third party advertising publishers, please click here. Please note that this will opt you out of targeted ads from us and any other participating advertisers. If you opt out, you will continue to receive online advertising from us; however, these ads may not be as relevant to you.
Our Disclosure of Your Information
We may share aggregated information that includes non-identifying information and log data with third parties for industry analysis, demographic profiling and to deliver targeted advertising about other products and services.
We may employ third party companies and individuals to facilitate our Services, to provide the Services on our behalf, to process payment, provide customer support, provide geo-location information to beauty professionals providing beauty services to you, to host our job application form, to perform Website-related services (e.g., without limitation, maintenance services, database management, web analytics and improvement of the features of the Site or the App) or to assist us in analyzing how our App, Site, and Service are used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. We may also provide personal information to our business partners or other trusted entities for the purpose of providing you with information on goods or services we believe will be of interest to you. You can, at any time, opt out of receiving such communications by contacting those third parties directly.
We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of the Company or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, an illegal, unethical or legally actionable activity.
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, you will be notified via email and/or a prominent notice on the App or the Site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
Access to Personal Information
If your personal information changes, you may correct, delete inaccuracies, or amend it by making the change on our member information page or by emailing us at [email protected] If you wish to cancel your account or request that we no longer use your information to provide you Services contact us at [email protected] . We will retain and use your information at least so long as your account is active or as needed to provide you with Services, and possibly longer if we, in our sole discretion, determine that retaining such information is necessary to comply with our legal obligations, resolve disputes, or enforce our agreements.
The personally identifiable and geo-location information we collect is securely stored within our database, and we use standard, industry-wide, commercially reasonable security practices such as encryption, firewalls and SSL (Secure Socket Layers) for protecting your information (credit card number and geo-location information). However, as effective as encryption technology is, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply won't be intercepted while being transmitted to us over the Internet, and you transmit any information to us at your own risk. We recommend that you not disclose your password to anyone.
If you choose to use our referral service to tell a friend about our site or a job position, we will ask you for your friend’s name and email address. We will automatically send your friend a one time email inviting him or her to visit the site. We store this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may contact us at [email protected] to request that we remove this information from our database.
Social Media (Features) and Widgets
We plan to offers publicly accessible blogs or community forums on the Site and the App. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at [email protected] In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.